(effective from April 1, 2026)
We make every effort to ensure that the use of our services and websites is comfortable and safe for you. Therefore, we provide you with important information on how the data collected during your visits to our websites or while using our online and offline services is used.
We know how important privacy is to you. Every day, we take care of the security of your data. In this Privacy Policy, we explain what data we collect, for what purpose, and how we process it, so that you can be sure it is safe with us.
WHO IS THE CONTROLLER OF YOUR DATA?
We are the controller of your personal data, i.e., JANTZEN AUDIO Sp. z o. o. with its registered office in Wilkowo, Wilkowo 62, 66-200 Wilkowo, Poland, NIP: 9271003050.
In all matters regarding the protection of personal data, you can contact us at the email address contact@jantzen-audio.com, as well as using the contact form located on our website https://jantzen-audio.com.
FOR WHAT PURPOSE DO WE COLLECT YOUR DATA?
General Information
Using our Websites and obtaining information about our offer may involve the need to provide us with your personal data. Remember that we keep the collected data in strict confidentiality and use it only for the purposes we have informed you about. Thanks to the options available, you decide what data you share and what data we can use.
ON WHAT BASIS DO WE PROCESS YOUR DATA?
The data we collect is processed only in accordance with the purpose for which it was collected and based on applicable legal regulations. The basis entitling us to process your personal data may be:
- Your consent;
- the contract concluded between us (which also includes the provision of services by electronic means);
- legal obligation;
- a legitimate interest pursued by us or by a third party.
Processing based on consent
The legal basis entitling us to process data will be your consent, which we will ask for. Your consent is voluntary and you can express it, e.g., by entering data in the form fields of the Websites, during a conversation or meeting with our employee, or by sending us an e-mail inquiry. We will ask you for consent to process, including profiling, your personal data in order to match our offers and content, advertisements, and other services on the Websites and on the Internet. If you give such consent, we will also send you commercial information about our goods or services by telephone (e.g., via SMS or MMS) or electronically.
Processing based on a contract
We will process your data when it is necessary to conclude a contract to which you are a party or when it is necessary to take steps at your request before concluding a contract.
Legal obligation
In certain specific situations, we must process your data due to the need to fulfill our legal obligations.
Legitimate interest pursued by us or by a third party
Your data will be processed by us when it is necessary for purposes resulting from legitimate interests pursued by us or by third parties. However, we will not process your personal data if your interests or your fundamental rights and freedoms prevail over our interests and the aforementioned interests of a third party.
Thus, we inform you that based on our legitimate interest, we will process your data for the purposes of publishing non-profiled advertisements of our goods or services, as well as for the purposes of pursuing rights and defending against claims, and for evidentiary and archival purposes. On the same basis, we will also process your personal data collected automatically on the Websites to ensure session security, session quality, and to make all the functions of our Websites available.
Based on our legitimate interest, we will also process your personal data for analytical purposes, which will consist of researching and analyzing traffic on our Websites, conducting market research, and opinion polls. These studies are carried out by ourselves or commissioned to external research companies. The results of the research are in aggregate form and are generally anonymized.
IS PROVIDING DATA MANDATORY?
In the case of concluding and executing a contract, we collect only those data without which the contract cannot be performed. Failure to provide data necessary to conclude and execute the contract will mean that we will not be able to conclude it with you or execute it. This also applies to data that we must collect due to our legal obligation (e.g., data for invoices).
Consent to the processing of personal data is voluntary. If you do not give the consent we ask for, we will not take the actions to which that consent applies. You can withdraw your consent at any time. However, the withdrawal of consent does not affect the lawfulness of our processing of your personal data based on consent before its withdrawal.
TO WHOM WILL WE SHARE YOUR PERSONAL DATA?
In some situations, we transfer your personal data to third parties. Recipients of your data may include:
- our authorized employees and associates to whom your personal data will be disclosed so that they can perform their duties;
- entities to which we outsource services related to the processing of personal data (processors), e.g., entities providing analytical services and online opinion polls, entities carrying out mailing campaigns, advertising agencies;
- suppliers and administrators of IT services, including, among others, suppliers of CRM systems, Marketing Automation systems, and other systems used by us to present offers and/or execute the contract;
- other data recipients, e.g., our subcontractors, banks, tax advisors, accounting offices, law firms, courier companies, companies from our capital group, other;
- public authorities, including the Police and law enforcement agencies, in connection with proceedings conducted by them.
DATA RETENTION PERIOD
The data retention period is linked to the purposes and bases of processing. If you purchase a product or service from us, we will process your data for the period required by tax law for storing documents containing your personal data and until the expiry of the limitation period for any mutual claims.
In other respects, except for data from cookies, we will process your data until you withdraw your consent, object, or request the deletion of data, but no longer than for a period of 3 years from your last activity on the Websites.
Information resulting from cookies will be stored in the browser of your terminal device for a period of 1 year. You can also delete them yourself at any time using the web browser settings.
After the indicated periods of time, your personal data will be deleted or anonymized.
YOUR RIGHTS
In connection with our processing of your data, you have a number of rights. You can exercise them and obtain more explanations by contacting us: by email at contact@jantzen-audio.com, by correspondence: JANTZEN AUDIO Sp. z o. o. with its registered office in Wilkowo, Wilkowo 62, 66-200 Wilkowo, Poland.
When contacting us, please remember to provide us with your contact details and your preferred form and time of contact. This will help us respond to your questions and requests more efficiently.
You are entitled to:
- the right to request from us access to your personal data and the right to rectify, delete them (“the right to be forgotten”);
- the right to object to the processing of personal data for direct marketing purposes, which causes us to stop processing your data for direct marketing purposes;
- the right to object, on grounds relating to your particular situation, if we process your personal data based on a legitimate interest. However, we will continue to process personal data to the extent necessary if there is a justified reason for doing so on our part;
- the right to transfer data processed in connection with the execution of the contract or based on your consent and the right to restrict data processing;
- if the basis for the processing of personal data is your consent, you have the right to withdraw this consent at any time. However, the withdrawal of consent does not affect the lawfulness of our processing of your personal data based on consent before its withdrawal.
Withdrawal of consent
To exercise your right to withdraw consent, you can use the contact email provided on our Websites. You can also use the contact details provided at the beginning of this point.
If, when entering a given Website, you consent to cookies and profiling, then your consent will be automatically recorded in a special checkbox in the information panel near the Privacy Policy. This checkbox will then be checked. If you want to withdraw your consent to cookies and profiling, you can do so.
After withdrawing your consent by email, we will immediately send you a confirmation of receipt of your statement on the withdrawal of consent. However, we inform you that due to the complexity of our IT systems, processing your statement on the withdrawal of consent may take us up to 2 business days from the moment you receive our confirmation.
If you believe that our processing of your personal data violates legal regulations, you may lodge a complaint with the supervisory authority dealing with the protection of personal data. In Poland, this will be the President of the Personal Data Protection Office (PUODO).
PROFILING AND TARGETING
On our Websites and external advertising websites, we post targeted and profiled advertisements.
Targeting consists in determining appropriate parameters that will allow reaching the target group most interesting to us, although these parameters are not highly detailed. For this reason, it is possible to target an advertisement based, for example, on the choice of medium, the time of the advertisement’s emission, or the context of its emission.
Profiling, on the other hand, is a method of processing personal data that consists, among others, in using personal data to analyze or predict personal preferences, interests, reliability, location, behavior, or movement. The use of the profiling process allows us to personalize advertisements and content presented to the user in detail. The advertisements and content we display to you can be targeted or profiled, i.e., directed to devices and browsers with specific characteristics, according to various criteria.
These criteria include:
- geolocation: country, city, province;
- emission on specific selected our Websites and/or external websites;
- emission on articles on specific topics (assuming they are marked with appropriate tags);
- technical information about your terminal device: type of device (PC, tablet, smartphone), type of browser, operating system, language set in the system, type of internet connection – this type of profiling is used, for example, to limit the emission of specific formats or advertising creations that function only under certain technical conditions (e.g., only on PC).
For the purpose of profiling content, we also divide users of our Websites into segments (i.e., we divide the cookie groups that these users represent and divide device identifiers). In such situations, the profiling we perform is more advanced, as we then match content according to users’ behavior on our Websites. In such a situation, the profiling we perform will manifest itself in the emission of advertisements for our offers to users who are interested in such a profiled offer.
The above information about you collected by us may also be used to profile advertisements and content outside the Websites. This refers especially to so-called advertising networks that collect and intermediate in the sale of advertisements on websites owned by different owners. Advertising networks collect data about users from all websites cooperating with these networks and then use it to display advertisements that best match the interests of the audience.
WHAT DO WE USE COOKIES AND OTHER TECHNOLOGIES FOR?
Cookies are short pieces of information that our Website stores on your computer’s hard drive or mobile device as text files, which allows us to calculate the popularity of this Website. We also use other similar technologies, i.e., recording and reading information from localStorage (data storage). We recognize you to learn what information you need and what you are looking for on our Websites. We want to know which categories you visit more often than others, so we can make our Websites more interesting and better received. You are the one who gives us knowledge about the direction in which we should develop, what your requirements are, what is missing, and what you think should be on a given Website. In addition, cookies and information from localStorage are used by our Websites to maintain sessions, as well as to create statistics, research, and analyses that help understand how users use websites, which allows for improving their structure and content.
Cookies and information stored in localStorage do not in any way destroy or damage the system on your device and the files stored on it, nor do they intentionally adversely affect its performance or functionality. Identification is done impersonally, anonymously, and the data concerns only the manner and form of using the Websites.
Due to the storage period, two main types of cookies are used within the Website: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on your terminal device until you leave the website or turn off the software (web browser). Persistent cookies are stored on your terminal device for the time specified in the cookie parameters or until you delete them.
Due to their function, we use the following types of cookies within the Website:
- necessary cookies, enabling the use of services available within the Website, e.g., authentication cookies used for services requiring authentication within the Websites;
- security cookies, e.g., used to detect abuses in the scope of authentication within the Websites;
- performance cookies, enabling the collection of information on how the Websites’ pages are used;
- functional cookies, enabling remembering settings selected by you and personalizing the interface, e.g., in terms of the selected language or region you come from, font size, website appearance, etc.;
- advertising cookies, enabling the provision of advertising content and offers more tailored to your interests.
Cookies may also be used and placed on your terminal device by entities cooperating with JANTZEN AUDIO Sp. z o. o. with its registered office in Wilkowo, Wilkowo 62, 66-200 Wilkowo, Poland.
The data we obtain using cookies and localStorage technology, mobile device identifiers (ID) – as a rule – do not allow for your identification. However, in certain cases, especially when you are a registered user, it is possible to link specific information resulting from cookies, localStorage technology, mobile device identifiers (ID) to you.
LocalStorage technology allows for storing information similar to cookies in your browser, in particular in environments where cookie technology does not work properly or cannot work. Elements saved using localStorage – unlike cookies – do not have a time limit, i.e., they function until they are deleted at the user’s request. Accepting cookies and localStorage technology is not mandatory to use the Websites. However, we note that failure to accept some cookies will prevent the proper functioning of the Website in its full scope.
The collected data, if you give your consent, will be used by us for profiling and personalizing content, advertisements, and other services that are visible on our Websites and on the Internet.
You can consent to the storage of cookies and information stored in localStorage technology on your device and to their use in the manner described above in two ways. One of them is the possibility of giving consent in the window regarding cookies that will appear when entering our Websites. The second way is to change the settings of the web browser you are using, i.e., browser settings that allow the acceptance of cookies and localStorage technology or, respectively, no change to such already existing settings after receiving information as above, which means consent to the receipt and use of the aforementioned technologies in the manner described above.
You can also at any time specify the possibility of storing or accessing cookies and information stored in localStorage technology using the software settings installed on your device.
In order for us to permanently remember your decision regarding the lack of consent to our use of cookies and localStorage for the purposes described above, we are forced to save a cookie storing such information on your device. If your device settings do not allow this, it will be natural behavior to ask you for consent each time.
To not receive cookies, use the options of the web browser used to connect to the Websites and select the option for automatic rejection. These settings usually also allow you to manage cookies.
Below are links to examples of official websites of the manufacturers of the most commonly used web browsers, where information on the actions needed to change the settings of a given browser in the scope described above is located:
Internet Explorer:
Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en
Opera:
https://help.opera.com/en/latest/web-preferences/#cookies
Safari:
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
To disable the localStorage technology, the browser’s cooperation with this technology should be turned off, which is usually done in the same way as when resigning from receiving cookies.
To disable localStorage, the following actions are also recommended depending on the browser you have:
Internet Explorer:
pressing the key combination [Ctrl + Shift + Delete] will bring up a window containing options for deleting given elements. The item “Cookies and website data” relates to deleting cookies and localStorage content.
from the main menu, select Tools -> Internet Options -> “Advanced” tab; in the “Security” section, uncheck “Enable DOM storage”.
Mozilla Firefox:
pressing the key combination [Ctrl + Shift + Delete] will bring up a window containing options for deleting given elements. The item “Cookies” relates to deleting cookies and localStorage content.
in the address bar, type the command about:config, then in the ‘dom.storage.enabled’ line, change the default value ‘true’ to ‘false’.
Chrome:
pressing the key combination [Ctrl + Shift + Delete] will bring up a window containing options for deleting given elements. The item “Cookies and other site and plugin data” relates to deleting cookies and localStorage content.
Opera:
from the main menu, select Menu -> Settings -> Delete private data. In the dialog box, select the elements to delete. The item “Delete all cookies” and “Clear persistent storage” will result in the deletion of cookies and localStorage content.
in the address bar, type the command opera:config. Set the ‘localStorage’ line to “0” (zero) in the “Domain Quota Exceeded Handling For localStorage” and “Domain Quota For localStorage” fields.
Safari:
select the Safari menu command Preferences (press Cmd+,), then Privacy.
under “Manage website data”, select one or more websites and then click Remove or Remove All.
We are not responsible for the content of cookies sent by other websites to which links are placed on the Websites. To delete temporary files and settings in Mobile Applications, you can uninstall a given application and reinstall it or use the following operating system settings:
Android:
Go to Settings -> Applications, find the given application, and within that application look for the place where memory is managed and click the “clear memory” command (it may also be called cache) or click the “clear application data” command. Cache means all data that is intended to speed up the application, e.g., downloaded photos, etc. Application data, in turn, are all data and settings (including login data) that have been saved in memory.
iOS:
In the iOS system, the application cache cannot be cleared. In such a situation, the application should be deleted and downloaded again.
DESCRIPTION OF THE MOST IMPORTANT TOOLS OF COOPERATING ENTITIES
In order to provide our services and their improvement and analysis, we also use the services and tools of other entities. These entities fulfill the purposes specified by us, and in certain cases, they can also realize their own goals and the goals of their cooperating entities using the data obtained on our Websites.
Below we present selected information on some of the services and tools we use that you should know about in the scope related to the protection of your personal data:
Google Analytics
On our Websites, we use the Google Analytics tool provided by Google Inc. (“Google”) based in the USA. This is a web analytics service that is performed by Google (Google is the processor here) on our behalf using cookies. The information generated by the cookie about your use of the Website, the description of which can be found here: https://policies.google.com/privacy?hl=en, is transmitted and stored on the Google server in the USA. On our websites, IP address anonymization has been activated, which results in the prior shortening of IP addresses of Google users in the Member States of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to the Google server in the USA and shortened there. Anonymization takes place immediately after receiving the data, before it is saved. At our request, Google will use the obtained information to verify your use of our services, to create reports on their functionality, and to provide additional services for us related to the use of digital services or the Internet, in particular Google Analytics reports on the services provided according to demographic criteria and interests. The IP address transmitted by your browser within Google Analytics will not be combined with other Google data.
Please be informed that you can prevent the recording of data that has been obtained with the help of the cookie and data (including the IP address) related to the use of the website by Google, as well as prevent the processing of such data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Conversion tracking and Google Ads remarketing tag
To measure the effectiveness of advertising our Websites through the Google Ads platform and to optimize our advertisements appearing there, we use conversion tracking and remarketing. These are tools through which we learn what happened after the Customer’s interaction with the advertisement.
Whether they finished the action that we defined as valuable. This allows us to optimize the promotional activities we conduct within the Google Ads platform. Using these tools:
- we see which keywords, advertisements, advertisement groups, and campaigns most effectively attract valuable customer actions;
- we know our return on investment (ROI) in advertising and make thoughtful decisions related to advertising expenditure;
- we automatically optimize conducted campaigns for our business goals;
- we see how many customers interact with our advertisements on one device or in a browser and perform a conversion on another;
- we can display Ads advertisements to people who have visited our sites. Information about data processed by Google can be found here:
https://policies.google.com/technologies/ads?hl=en
https://support.google.com/google-ads/answer/93148?hl=en&ref_topic=3119146
CHILDREN’S PRIVACY
The services offered by us are not intended for children under 16 years of age. For these reasons, we inform you that if we learn that we are processing personal data of children under 16 years of age without the consent of legal guardians, we will take appropriate steps to remove this data as soon as possible. We do not knowingly process personal data of children under 16 years of age without the valid consent of their legal guardians.
Advertisers
During advertising campaigns organized by us, some of your data may be obtained by our advertisers. These are usually data collected with the help of cookies and similar technologies, which serve to assess the effectiveness of a given advertising campaign.
SECURITY
We take care of the security of personal data processing. We use appropriate technical and organizational measures to protect your data against unauthorized disclosure and access, against accidental or unlawful destruction, and its loss. Remember, however, that no method of transmitting data over the Internet and no method of electronic or physical storage is completely secure.
CHANGES TO THE PRIVACY POLICY
We are developing dynamically, so our offer will expand over time. Technologies, standards, and requirements related to conducting business on the Internet will also change. This means that in the future we will be able or will have to introduce modifications to this Privacy Policy. With each change, a new version of the Privacy Policy will appear on the Websites along with an appropriate message and will be effective in its new version from the date of notification of this change by posting it on a given Website.
For the above reasons, we recommend periodic review of the Privacy Policy; you can find out about the change in the Privacy Policy since your last review by checking the information on the effective date, which is located at the beginning of this document.